Effective date: May 6, 2026

Health Club Doctor ("HCD," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit healthclubdoctor.com or interact with our services, how we use that information, and the choices you have.

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1. Who we are

Health Club Doctor is a fitness business consulting firm based at 10 Arlington Street, Newark, DE 19711. You can reach us at info@healthclubdoctor.com or +1 (484) 919-4223.

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2. Information we collect

We collect information you provide directly when you:

• Fill out a contact form, schedule a consultation, or request a guide

• Subscribe to email or SMS communications

• Engage with our chat widget or AI assistant

• Communicate with us by phone, email, or text message
   

The information we collect may include your name, email address, phone number, business name, business location, and any details you choose to share about your fitness business.

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We also automatically collect technical information when you visit our site:

• IP address and approximate location

• Browser type, device type, and operating system

• Pages visited, time spent, and referring URLs

• Cookies and similar tracking data
   

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide consulting services you request

• Send appointment confirmations, follow-ups, and service updates

• Send marketing emails and SMS messages (only with your consent; see Section 4)

• Improve our website, services, and customer experience

• Comply with legal obligations and enforce our Terms of Service
   

4. SMS and text messaging

If you opt in to SMS communications from HCD by submitting a form, providing your number on a consultation request, or replying to an existing thread, you agree to receive text messages from us related to your inquiry, scheduled appointments, or marketing topics you have indicated interest in.
 

• Message frequency varies. Frequency depends on the nature of your engagement with us.

• Message and data rates may apply based on your carrier plan.

• You can opt out at any time by replying STOP to any message. Reply HELP for help.

• We do not share your phone number with third parties for their marketing purposes.

• We do not sell your phone number under any circumstances.
   

Our SMS program operates under A2P 10DLC compliance standards established by the major US wireless carriers and The Campaign Registry.

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5. Cookies and similar technologies

Our website uses cookies and similar technologies to improve your experience, analyze traffic, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We use Google Analytics to understand site usage. Google Analytics may set cookies that collect anonymous browsing data. You can opt out at https://tools.google.com/dlpage/gaoptout.
 

6. Third-party services

We use third-party tools to operate our business, including:

• Wix for website hosting

• GoHighLevel for CRM, scheduling, email, and SMS automation

• Google Analytics for traffic analytics

• Stripe for payment processing where applicable

• Meta and Google for advertising and remarketing where applicable
   

These third parties have their own privacy practices. We share only the information necessary for them to perform their services.
 

7. How we share information

We do not sell your personal information. We share information only:

• With service providers we use to operate our business (Section 6)

• When required by law, court order, or government request

• To enforce our Terms of Service or protect our legal rights

• In connection with a business transaction such as a merger or acquisition
   

8. Data retention

We retain your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need your information, we delete or anonymize it.

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9. Your rights and choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing emails and SMS messages

• Opt out of cookies and tracking
   

To exercise any of these rights, email info@healthclubdoctor.com.
 

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). If you are in the EU or UK, you have rights under the GDPR. We honor verified requests under these laws.
 

10. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.
 

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date above. Material changes will be communicated by email if we have your address on file.
 

12. Contact us

Questions about this Privacy Policy or your information?

Health Club Doctor 10 Arlington Street Newark, DE 19711
Email: info@healthclubdoctor.com
Phone: +1 (484) 919-4223